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Before the expiration of the withdrawal period, the Customer has the right to withdraw from this contract, without having to justify the withdrawal decision and without incurring other costs, within 14 days starting with the day when it enters the physical possession of the product. Return costs are borne by the customer.
Products are replaced only once. Replaced products are non-refundable.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
The returned product must be in the same condition in which it was delivered (in the original packaging, with all the accessories, with the labels intact and the documents that accompanied it).
Products that show physical changes, blows, shards, scratches, shocks, traces of excessive use and / or unauthorized interventions, etc. are not accepted for return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within no more than 14 (fourteen) days.
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